How to make an appointment?
In the patient portal MijnGezondheid.net (MGn) you will be able to make an appointment online. You can select a date and time that is convenient for you.
You may also call the clinic at +31 (0)40 – 711 67 30 and speak to the doctor’s assistant to schedule an appointment (see below “Speaking with the assistant”).
You are also able to request to be called back by the assistant at a time convenient to you.
In case of URGENT matters always call.
Cancelling an appointment
Canceling an appointment can be done by calling the GP’s assistant (see below “Speaking with the assistant”). Have you made the appointment online? Then you can move or cancel it by logging in to the patient portal MijnGezondheid.net (MGN).
Please let us know in time! If you have a 10-minute appointment, you can cancel this up to 2 hours in advance. If you have a longer appointment you need to cancel 24 hours in advance. If you do not cancel in time, we can charge € 15 euros.
Speaking with the assistant
If you would like to speak to the assistant you can call the clinic at +31 (0)40 – 711 67 30.
A voice response system will guide you through the options:
1. In case of an emergency: you will be directly connected to the assistant
2. To cancel an appointment: you will be asked for your name, date of birth and details of the appointment
4. To get the results from a diagnostic test: you will be asked for your number and a time that is convenient to be called back
5. To make an appointment or another enquiry: you will be given the option to be called back or wait for the assistant to become available.